Requirements for correct functioning of the dongle

For correct operation of the Synkee dongle, you should take into account the following requirements:

1. Use a digital meter from Belgium
   
   
2. The P1 user port of your digital meter should be activated
   The port is active if an inverted triangle is visible on the screen above the letters ‘GP’ (or P1).
   
   
   In this example, the port has not been activated.
   Read here how to activate the P1 user port.
3. The P1 user port of your digital meter must be available
   
   Should the port already be used by another device, use a splitter. Make sure it has a separate power supply via wall socket/USB port.
   
   
4. Wi-fi channel on frequency 2.4 GHz
   
   Read how to check this here
   The frequency 5 GHz is not supported
   
   
5. Signal strength of your wifi at the digital meter between 0 dBm and -60 dBm
   
   Read here how to measure it
   
   
6. Default settings of your router
   
   More info
   
   
7. Your charging station needs to be connected to your home network
   • Either via a UTP cable Cat5e (or higher) to your router / modem
     Make sure a port is available
     
   • Or via Wi-fi
     The signal strength at your charging station is between 0 dBm and -60 dBm
     Read here how to measure it
     
     
8. The Dynamic Load Balancing function needs to be activated on your charging station
   
   
9. Only use devices that are compatible with the product
   
   More info on compatible devices