Installation guide

Table of contents

• Preparation
• Step 1 : Open the MobilityPlus app
• Step 2 : Configuration of the Energy manager dongle
  • Insert the dongle into the P1 user port
  • Activate pairing mode
  • Connect the app with your dongle
  • Connect the dongle with your home network.
• Step 3 : Connecting your home
• Step 4 : Complete the installation and configuration
• Step 5 :  Add your charging station

Preparation

This user guide will help you install the Energy manager dongle. Before you start the installation, remember the following:

1. Create your account
   Read how to do this here
   
   
2. Activation of the P1 user port on your digital meter
   The port is active if an inverted triangle is visible on the screen above the letters ‘GP’ (or 'P1).
   
   
   In this example, the port has not been activated.
   Read here how to activate the P1 user port.
   
   
3. Wi-Fi network data
   Make sure you have the name (SSID) of your Wi-Fi network and the password to hand. You will have received this information from your internet provider.

Read more about the other requirements for correct functioning of the dongle here

Step 1: Open the MobilityPlus app

Download the most recent version here.

Log in with your email address. Use your work email address if the Energy manager is part of your employer’s charging package.

Using the app for the first time?

Tap Forgot your password? and use your (work) email address to receive the link and set a new password.

It’s important for you to accept the request to share your location.

Step 2: Configuration of the Energy manager dongle

At the bottom left, tap Home

Is the Home button not available? Then please log out of the app (via Account) and sign back in.

Once you have logged in, tap on Start setup.

The following screen will open:

Insert the dongle into the P1 user port

1.  Find your digital meter.
2. Insert the dongle into the P1 user port of your smart meter. 
3. Wait for a few seconds until the LED on the dongle lights up and flashes white. This means the dongle has been connected correctly.

Tap on Next step.

The following screen will open:

Activate pairing mode

1. Once the LED is flashing white, press the black button in the middle of the dongle.
2. Wait for a few seconds until the LED flashes blue. This indicates that pairing mode is active.

Tap on Connect.

The following screen will open:

Connect the app with your dongle

Are you getting a notification that the dongle can't connect to wifi? Then read what you can do here

Allow the app to connect to the dongle, tap Allow to do so.

Accept the notification you receive on your smartphone/tablet.

Once the app and your dongle have connected, the following screen will open:

Connect the dongle with your home network.

Tap on the name of your home network.

Select the home network that your other devices (charging station, solar panels, home battery, etc.) are also connected to.

The following screen will open:

Enter the password of your home network.

Is your network not password protected? Don't fill out anything.

Then tap on Connect.

As soon as the dongle is connected to your home network, it will start searching for updates. During this process, the LED will flash green. 

Once the updates are complete, the LED will stop flashing and shine a steady green.

This will take a maximum of 5 minutes.

Then tap on Next step and the following screen will open:

Step 3: Connecting your home

Then enter the maximum protection of your home and also your desired maximum peak consumption.

Tap on Complete to save your data and go to the next step.

Step 4: Complete the installation and configuration

Once all the information has been saved correctly, the following screen will open:

Tap on Complete installation.

Step 5: Add your charging station

Click here for more info