Resetting the dongle

Step 1: Reset the dongle in the app

Tap the gear icon in the top-right corner under the Home menu

At the very bottom of the screen that opens, tap the red Reset Synkee button
 

and confirm

Step 2 Physically reset the dongle

Press the black button in the middle of the dongle and hold it down for at least 10 seconds until the LED starts flashing white.

Once you have completed both steps, you can reconfigure the dongle in the app. Click here for more information.